FLAIR DESIGNS TERMS & CONDITIONS
General Terms and Conditions Terms of Payment, Legal Fees & Disputes.
Payment is due when invoices are received. If payments for past orders are not received, we reserve the right to cancel future orders. After 30 days, unpaid invoices are Past Due. After 45 days, the account is marked delinquent and may be placed with our collection service. Clients shall identify to Flair Designs in writing any dispute concerning an invoice within ten days of the date of the invoice. If disputes are not identified in writing, the Client has accepted the invoice. Clients must return to Flair Designs any and all work in dispute, accompanied by written explanation. After investigation, errors on our behalf will either be corrected or credited to the Client's account.
We cannot accept responsibility for consequential damages or loss of any kind resulting from the sale, installation, or delivery of our wrap products.
All quotations are valid for 30 days.
Payment terms: 50% deposit with the order confirmation, prior to printing, with the balance to be paid prior to collection or delivery of the vehicle.Once the work is performed and client takes possession of the vehicle, the client must pay Flair Designs the balance due for the vehicle wrap.Vehicles must be clean and free from grease and oil, and free from existing graphics. A cleaning charge of £40.00 per vehicle may be applied if the vehicles are not in a satisfactory clean condition.
All work remains the property of Flair Designs until paid for in full. Pending payment for goods supplied, the customer holds the goods as the property of Flair Designs , and the goods must be kept identified as belonging to Flair Designs. In the event that the customer fails to make payment, the customer irrevocably authorises Flair Designs to remove the graphics supplied.
Returns. If the client has a concern with the job, Client must contact Flair Designs IN WRITING before proceeding with any charge backs or credit returns. Flair Designs will be given 30 days opportunity to correct and resolve any disputes prior to any legal action or credit returns.
All Banners and Vehicle wraps are custom made projects that are not refundable.
Since all jobs are custom products Flair Designs must be given the opportunity to reprint or reinstall any job, before the client issues any credit card charge backs or returns.
Estimates are good faith estimates based on job specification information provided and current material costs. Pricing and schedule are subject to change upon receipt of artwork and approval of estimate. Pricing is good for 10 days from the date of the quote. Estimates are contingent upon strikes, accidents, fire, availability of materials and all other causes beyond our control.
Job Cancellation and Errors: If the Client cancels the order before its completion, the Client shall be responsible for the cost of any proofs, artwork, materials and work done until cancellation notice is received in writing. In addition, Flair Designs reserves the right to charge a 20% cancellation charge in addition to the actual charges to cover unbilled internal costs including but not limited to scheduling, client communications and resources utilised. Flair Designs will gladly re-image any job that has problems due to an error on the part of Flair Designs. This does not include software limitations or improper set-up of a job. Flair Designs will not be held responsible for errors in work after final client sign-off or neglect of final sign-off.
Flair Designs will not be responsible for any verbal mistakes. Everything must be in writing.
Project Start Time, Substrates and Installation: The start time of any project does not begin until the Client approves the artwork and the Client is accepted for credit and billing terms.
Trademarks and Copyrights: Reproduction in any form, of copyrighted materials without prior permission of the originator is illegal. It is the responsibility of the Client to obtain said permission. Flair Designs is in no way responsible for obtaining permission and assumes that the Client has obtained permission before the work is submitted.
Design and Printing: The design, name or mark, or other material in final form that is approved by the Client and selected for use will be the exclusive property of the Client upon final payment of all amounts due. All other design, names, marks and other materials developed in the course of the project shall remain the property of Flair Designs, as is customary in our industry. Flair Designs will store artwork.
The accuracy of a vehicle wrap has a margin of error of a few percentage points. It is recommended that the client has this in mind.
Use of Images and References to Completed Work. Flair Designs may, at its sole discretion, use images of completed work and/or refer to Client in Flair Designs portfolio and any other marketing materials, including but not limited to press releases, brochures, flyers, signs, and vendor marketing materials promoting Flair Designs and its services.
Vehicle Wrap. Additional Terms, Conditions and Warranty Disclaimer. Graphics and alignment as applied to vehicle may not be precisely matched to the digital images (“proofs”) produced for Clients review. Graphics applied to vehicles are intended to be viewed from a distance of at least twenty feet and Flair Designs produces each vehicle graphic with the detail and quality appropriate for viewing from such distance. Flair Designs only guarantees final prints designed and set-up by Flair Designs for print. Flair Designs expressly disclaims all warranties on buses, planes, trains, custom vehicles and vehicles with paint that is more that 5 years old. If we are asked to cover existing vinyl decals, we cannot be liable for any damage caused during the installation or removal process to these decals.
Although we try to make the wrap look like a paint job, it is NOT paint. There may be extreme curves and bumps such as rivets and deep channel curves and moldings on the vehicle that the vinyl will no be able to conform to. In some small areas you will see evidence of the original color of the vehicle below the wrap. These may be small areas such as around door handles and the edges of the lights on the vehicles. Flair Designs can not guarantee that the graphics will match 100% alignment due to extreme complex curves on the vehicle.
The positioning of a vehicle wrap can vary from the proof by several cms throughout the entire length of a vehicle wrap. This is normal and wraps need to be designed with this in mind.
Poor surface paint or clear coats will not allow the vinyl adhesive to stick properly and the adhesive may fail. It is the responsibility of the vehicle owner to bring in a vehicle that is ready to be wrapped. Extreme curves and deep pockets may exceed the limits of how far the material can stretch. Again this is not paint it is a special pressure sensitive vinyl material. Although every effort is made to get the vinyl to stick in deep recesses, some bubbling may occur.
Flair Designs can not be held responsible for any damage or void of vehicle warrantee or anything caused through the application of the vinyl products.
Full wraps DO NOT automatically include the roof wrap.
We cannot be responsible for damage to paintwork when fitting and removing vinyl. We would not advise application on a re-sprayed surface, or poor quality/rusted paintwork. Please note, our experience shows that removal of vinyl will not damage the paintwork aslong as the paintwork is in a decent condition. However, it is the duty and responsibility of the owner of the vehicles to ensure suitability of the existing surface before it is wrapped.
All removals are quoted separately. charge, please wash your vehicle before your installation specialist arrives on-site.
Agreement. This agreement constitutes the entire agreement between the parties and will supersede all proposals or prior agreements, oral or written and all other communications between the parties relating to the subject matter of this agreement. This
agreement may not be varied other than in writing, executed by the duly authorised representatives of both parties. Conditions not specifically stated herein shall be governed by established trade customs. Terms inconsistent with those stated herein, which may appear on Client’s formal order, will not be binding on Flair Designs. Client acknowledges that Client has read , understands and hereby agrees and accepts these prices, fees, charges, use of images, specification and conditions stated herein and authorises Flair Designs to perform all work as specified. Client understands that Flair Designs cannot guarantee the quality of any artwork that is not set-up by Flair Designs.
Payment of deposit is clients agreement of Flair Designs terms and conditions.